Managed IT support services for your business in New York City. At the end of the day you probably want what all of our clients want – to work and grow your business. Yes we get it and that’s why we see ourselves as your business partners, not just an IT company that is selling you services every month.
Tired of calling your internet provider every time there is an outage? No problem, if there is a problem with another tech vendor we’ll deal with it. Tired of trying to figure out different systems and who is responsible for what? No problem, let’s get all of that consolidated for you so you can focus on your business. That’s really what a proven managed it support services is all about!
Our managed IT support services is available 7 days a week too for those times you have a problem on the weekend and can’t wait till Monday. The real value we bring to the table is figuring out how do we save you time and make your processes more efficient.
All of our techs are friendly and experienced. Yes our team is available 7 days a week so even if you have a problem on the weekend we’re there for you.
A good managed IT support service is about putting time and energy into your systems behind the scenes. Everything from windows patching to looking for problem trends, it’s done for you so you can focus on your business.
As part of our managed IT support package we will also be your technical advisors to help solve some of your business pain points. Spending a ton of time manually processing data? Let’s talk, there are cost effective solutions.
Anyone can post some marketing materials and say how proactive they are but when it comes to managed IT support what does that really mean? How are we really being proactive if you engage us?
For example our full time Prevention Admin reviews all tickets on a weekly basis. His only focus is finding the root causes of problems and then sees what he can do to prevent it. Our managed IT support services team also works from powerful dashboards so tickets and problems get answered in a timely fashion and nothing falls between the cracks.
Are you frustrated by constantly dealing with the same problems over and over again? Worry about your IT security? Those short time band aids will only get you so far. You will love our long term thinking to keep your business working like a well oiled machine. You will absolutely love our managed IT support services packages!